Refund Policy

Effective Date: 12/02/2021

Last Updated: 18/03/2025

1. Eligibility for Refunds

We offer refunds under the following conditions:

• If the service or product you purchased is defective or not delivered as promised.
• If you cancel your order before it has been processed or delivered.
• If you experience a billing error or unauthorized charge.

2. Non-Refundable Items and Services

Certain purchases may not be eligible for a refund, including:

• Digital software licenses once they have been activated.
• Subscription fees after the trial period has ended.
• Custom or personalized services that have already been rendered.

3. Requesting a Refund

To request a refund, please follow these steps:

1. Contact our support team at support@ringroom.us within [X] days of purchase.
2. Provide your order details and a brief explanation of the issue.
3. Our team will review your request and respond within [X] business days.

4. Refund Processing

• Approved refunds will be processed to the original payment method within [X] business days.
• If the refund is issued to a credit card, please allow additional time for the transaction to reflect on your statement.
• We may offer store credit as an alternative refund option in certain cases.

5. Late or Missing Refunds

If you have not received your refund within the expected timeframe, please:

• Check your bank account or payment provider.
• Contact your bank or credit card company, as processing times may vary.
• Reach out to our support team for further assistance.

6. Changes to This Policy

Ring Room LLC reserves the right to modify this Refund Policy at any time. Any updates will be posted on this page with the revised effective date.

7. Contact Us

Ring Room LLC
support@ringroom.us